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You may return most new, unopened items within 30 days of delivery for a full refund. We will only cover the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 14 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
For more information you can view our full Delivery Policy and Returns & Cancellations page.
Email: info@juniperaberdeen.co.uk
Phone: +1224 640480
Dunoon | Orkney Shaggy Tails Highland Cow Mug:
A fine bone china mug featuring beautiful watercoloured Highland Cow by the artist Kate Mawdsley. The mug shape is called 'Orkney' and features a classic straight sided design with a comfortable strap handle.
About the artist: Kate was born in Lancashire and lived in London for 20 years where she studied Fashion and Textiles at Middlesex University. After working in the fashion industry, Kate specialised in illustration and has been involved with Dunoon for 20 years, exploring subjects and different styles of artwork to keep her designs fresh and exciting.
Based in Staffordshire, England, Dunoon create handcrafted fine bone china mugs. They are made using traditional methods which they have refined over three family generations.
(Height: 9.1cm; Diameter: 8.8cm; Capacity: 0.35L)
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Dunoon | Orkney Shaggy Tails Highland Cow Mug:
A fine bone china mug featuring beautiful watercoloured Highland Cow by the artist Kate Mawdsley. The mug shape is called 'Orkney' and features a classic straight sided design with a comfortable strap handle.
About the artist: Kate was born in Lancashire and lived in London for 20 years where she studied Fashion and Textiles at Middlesex University. After working in the fashion industry, Kate specialised in illustration and has been involved with Dunoon for 20 years, exploring subjects and different styles of artwork to keep her designs fresh and exciting.
Based in Staffordshire, England, Dunoon create handcrafted fine bone china mugs. They are made using traditional methods which they have refined over three family generations.
(Height: 9.1cm; Diameter: 8.8cm; Capacity: 0.35L)