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You may return most new, unopened items within 30 days of delivery for a full refund. We will only cover the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 14 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
For more information you can view our full Delivery Policy and Returns & Cancellations page.
Email: info@juniperaberdeen.co.uk
Phone: +1224 640480
Dunoon | Cair Pretty Paws Cat Mug:
A fine bone china mug featuring a black and white cat in a field of pink and red flowers. The mug shape is called 'Cairngorm' and features a simple contemporary design.
About The Artist: Claire Winteringham started studying textile design in Manchester, and has been a freelance painter and illustrator ever since. She is inspired by nature, from landscapes to plants and animals, and incorporates them into her many watercolour works, creating these beautiful illustrative artworks that capture a genuine spontaneity and wonder.
(Height: 10.4cm; Diameter: 10.4cm; Capacity: 0.48L)
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Dunoon | Cair Pretty Paws Cat Mug:
A fine bone china mug featuring a black and white cat in a field of pink and red flowers. The mug shape is called 'Cairngorm' and features a simple contemporary design.
About The Artist: Claire Winteringham started studying textile design in Manchester, and has been a freelance painter and illustrator ever since. She is inspired by nature, from landscapes to plants and animals, and incorporates them into her many watercolour works, creating these beautiful illustrative artworks that capture a genuine spontaneity and wonder.
(Height: 10.4cm; Diameter: 10.4cm; Capacity: 0.48L)